In this document, we explain how the company S.C. World Wide Zoo S.R.L., with its registered office in Bucharest, Sector 3, Aleea Fetești, No. 2–4, one room, Building I25, Staircase 2, Floor 2, Apartment 22, registered with the Trade Registry Office under no. J40/12484/2020, VAT ID 43110678, processes your personal data and ensures their protection, in accordance with the applicable legislation, including Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (GDPR).

This notice applies in relation to data processing carried out by S.C. World Wide Zoo S.R.L. This document is relevant to you regardless of your position: client, partner who is a natural person, representative of a partner who is a legal entity, applicant for an offer, or a person who contacts us for other purposes (for example, in relation to requests or complaints), visitor of one of our offices or working locations, intern, visitor of our website, etc.

This notice addresses, in the order below, the following aspects:

• the categories of personal data we process;
• the purposes for which we process such personal data;
• the legal grounds justifying our processing activities;
• the persons to whom we disclose the data;
• the period for which we store the data;
• the consequences of refusing to provide us with your personal data;
• your rights and information regarding their exercise;
• our contact details;
• the situations in which this notice applies and its amendments.

1. Categories of data, purpose, legal basis

1.1. Current or potential clients of S.C. World Wide Zoo S.R.L.

We may process personal data relating to our clients’ representatives for the following purposes:

Provision of our services.
We will use your data to send you an offer at your request, to conclude and perform the contract with you, and to ensure that we provide the requested services. In this case, processing is based on the necessity to conclude and/or perform the contract with you and on your consent for the transmission of offers. We will mainly process your contact data (first name, last name, email address, phone number) and, if we have a contractual relationship with you, the data included in your contract.

Operation of our services.
We will use your data to ensure the operation of our services, including by evaluating them and sending transactional messages or alerts related to the functionality of our programs. We also use your data for internal statistics regarding service functionality.

We will mainly process identification data (first name, last name, email address, phone number), your feedback, IP address, access and usage log data. We may also retain audio recordings of telephone conversations with our employees for these purposes.

The legal basis for these processing activities is, as applicable, the performance of the contract, our legitimate interest, or your consent.

Handling your requests.
We will use your data to respond to requests, requirements, complaints, or any other questions you send us in the context of our relationship.

In this case, the legal basis is the performance of the contract or, as applicable, your consent.

We will mainly use your first name, last name, contact details (email address, phone number), and the information contained in your request.

Marketing communications.
In order to send you communications and offers regarding our products, services, and promotions initiated by us, we need to process your personal data. In this case, processing is based on your consent.

We will mainly process your first name, last name, email address, and phone number.

1.2. Members (employees, collaborators, etc.) of our contractual partners who are legal entities

We may process your data for the following purposes:

Maintaining the contractual relationship with your company.
In order to collaborate with your company, including communicating with you to resolve any issues related to the contract between your company and S.C. World Wide Zoo S.R.L., we will process personal data relating to you. Processing is based on our legitimate interest in performing the contracts concluded with other companies and ensuring that those companies also perform their obligations.

We will mainly process your first name, last name, position, employer, email address, and phone number.

Marketing communications.
To send you communications and offers regarding our products, services, and promotions, we will process your personal data based on your consent or, where applicable, on our legitimate interests, where our analysis has shown that such interests prevail.

1.3. Our contractual partners who are natural persons (business partners, not clients)

We may process your personal data for the following purposes:

Conducting business relationships.
Certain information relating to you is necessary to initiate and maintain our collaboration. Processing is based on the necessity to conclude or perform the contract between you and us.

We will mainly process your first name, last name, email address, and phone number.

Handling your requests.
We will use your data to respond to requests, requirements, complaints, or other questions.

Processing is based on contract performance or, where applicable, your consent.

We will mainly use your first name, last name, contact details (email address, phone number), and information contained in your request.

Marketing communications.
Processing is based on your consent or, where applicable, on our legitimate interests, where those interests prevail.

We will mainly process your first name, last name, email address, and phone number.

1.4. Members of public authorities

We will process your personal data to fulfill our legal obligations, such as responding to requests from authorities or maintaining legally required registers.

For example, we must retain your first name, last name, authority, and signature in inspection registers required by law. If you send us an information request on behalf of your authority, we will process your data (first name, last name, position, employer, email address, phone number) in order to respond.

1.5. Visitors of our offices, work locations, or premises

We may process your personal data to ensure the security of persons and property.

At reception, we will process data from a valid identity document and information regarding the purpose of your visit, based on our legitimate interest in ensuring security.

1.6. Visitors of our websites or users interacting with our social media pages

We may process your personal data for the following purposes:

Improving your website experience.
To remember your preferences, adapt the website to your device, and resolve access issues, we process data such as IP address, cookie identifiers, other online identifiers, unique device identifier (UUID), date and time of access, visit history, web request, device used, browser type and language, error information, hardware settings, and location information.

For more details on cookies and similar technologies, please consult our cookie policy available at www.sneakermarket.ro/cookie-policy.

The legal basis is generally your consent or our legitimate interest.

Understanding opinions you communicate to us.
When you comment on our social media posts, like or share our content, or send us messages, we process the data you provide, such as username, profile picture, actions taken, and the content of your message or comment.

Processing is based on your consent.

Management and protection of our IT and communication systems.
We may process your data for managing communication systems, ensuring IT security, conducting security audits, and protecting data and systems against cyber attacks.

We will mainly process your first name, last name, email address, and phone number.

Processing is based on our legitimate interests or the fulfillment of legal obligations.

1.7. Reviews and participation in campaigns

If you submit a review or participate in our campaigns, we may use your data for promoting the company and its projects, including the use of testimonials.

Processing is based on your consent. The processed data may include first name, last name, photo, or video.

1.8. In general, regardless of your position

We may also process your data for the following purposes:

Handling your requests.
Processing is based on contract performance, if applicable, or your consent.

Responding to authority requests or legal obligations.
Processing is based on compliance with legal obligations.

Transactions, restructurings, or other operations.
Data may be disclosed to potential acquirers, consultants, or authorities, based on our legitimate interests or legal obligations.

Defense of rights and interests.
Processing may occur for establishing, exercising, or defending rights before courts, authorities, arbitrators, mediators, lawyers, consultants, or other relevant parties, based on legal obligations or legitimate interests.

Fraud prevention.
Processing is justified by our legitimate interests or legal obligations related to fraud prevention and compliance.

1.9. Third-party data

If you provide us with personal data relating to other persons, you must inform them and direct them to this notice. We will inform such persons where required.

2. Disclosure of your personal data

As a rule, we do not disclose your data to other persons or entities.

In certain cases, we may disclose data to service providers, processors, courts, authorities, or other parties acting on our behalf, for legitimate business purposes. S.C. World Wide Zoo S.R.L. uses hosting services provided by Claus Web SRL, which hosts our database.

We ensure that all recipients process your data securely and confidentially.

3. Transfers to third countries or international organizations

We do not currently transfer your personal data outside the European Union or the European Economic Area.

If such transfers become necessary, we will inform you in advance.

4. Data retention

We store your data in accordance with our data retention policy, based on legal requirements, limitation periods, recommended practices, and processing purposes.

5. Consequences of not providing data

In most cases, you are not required to provide personal data. However, failure to do so may prevent us from concluding contracts, providing services, granting full website access, responding to requests, or sending relevant communications.

6. Absence of automated decision-making

We do not make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects on you.

7. Your rights and how to exercise them

You have the right of access, rectification, erasure, restriction, objection, data portability, withdrawal of consent, and the right to lodge a complaint with the supervisory authority. In Romania, this authority is the National Supervisory Authority for Personal Data Processing (ANSPDCP).

To exercise your rights, please use the contact details below.

8. Our contact details

Company name: S.C. World Wide Zoo S.R.L.
Correspondence address: Bucharest, Sector 3, Aleea Fetești, No. 2–4, one room, Building I25, Staircase 2, Floor 2, Apartment 22
Email: hello [at] sneakermarket [dot] ro
Website: www.sneakermarket.ro

9. When this notice applies

This notice applies to the processing of your data by S.C. World Wide Zoo S.R.L. It does not apply to services or products offered by third parties or to their data processing activities.

10. Amendments to this policy

We may amend this policy. In such cases, we will inform you in advance by publishing the updated policy on our website 20 days before it becomes effective.

This notice is available at www.sneakermarket.ro/privacy-policy and is effective as of 09.10.2021.

11. Definitions

This section explains the meanings of the terms used, including supervisory authority, special categories of personal data, personal data, controller, processor, data subject, processing, and third country, as defined under applicable data protection law.